Unit was working fine until the other day when I turned it off and then later turned it back on. Now there appears to be no power in the fridge side of the unit (power panel does not light up, nor do the interior lights), however the lights on the water/ice despenser display of the freezer side appears to work. Any idea what I need to do to repair this unit?
TIA
Sounds like the problem is a bad power board (#50 on the [B]diagram[/B]).
Here are the breakdown diagrams and http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5156334
Gene.
Gene,
Thanks so much for your response which BTW was confirmed by an appliance repair technician a short while ago. Wish I had found this website earlier as I could have saved myself $86.04 for their service call. However, I do plan to order the replacement part online via this website and relace it myself to save some bucks as I’m sure it will be less costly than the appliance repair company will want to charge me for parts and labor to complete the repair. Plan to save this website link for future appliance repair issues.
Again THANKS!!!
Gary
You are welcome Gary. Keep us posted.
Gene.
Howdy Gene,
Here’s a follow-up on my Fridge issue:
Ordered the Power Bd as you and the appliance repair company rep recommended and installed the new one today. Following installation, I applied power to the fridge by plugging it in. The Power Bd immediately beeped 3 times. FYI, the beeping had not occurred with the old defective Power Bd installed, so I was under the impression that everything would be fine. However, when I proceeded to push the power button inside the fridge and hold it momentarily, nothing happened. Please help as I do not know what is wrong or what to do next.
FYI, it appears that the freezer side of the unit functions as it should (interior light works, ice maker actually starts to cycle (heard it click and start filling with water), water dispenser in door dispenses water, lights function on the water/ice dispenser display properly, etc.) with the exception of freezing. This was the same as was before I replaced the Power Bd.
Thanks in advanced for any assistance with this issue.
Regards,
Gary
Gene,
I have not received a response to my last post a few days ago (2/29/12) regarding my fridge issue so I’m sending this post to the original thread again to try contacting you again.
TIA and I appreciate any help/assistance you may be able to provide regarding the issue.
Regards,
Gary
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Here’s a follow-up on my Fridge issue:
Ordered the Power Bd as you and the appliance repair company rep recommended and installed the new one today. Following installation, I applied power to the fridge by plugging it in. The Power Bd immediately beeped 3 times. FYI, the beeping had not occurred with the old defective Power Bd installed, so I was under the impression that everything would be fine. However, when I proceeded to push the power button inside the fridge and hold it momentarily, nothing happened. Please help as I do not know what is wrong or what to do next.
FYI, it appears that the freezer side of the unit functions as it should (interior light works, ice maker actually starts to cycle (heard it click and start filling with water), water dispenser in door dispenses water, lights function on the water/ice dispenser display properly, etc.) with the exception of freezing. This was the same as was before I replaced the Power Bd.
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You have to push and hold the on/off button for a few seconds. Did you do it?
Gene.
— Begin quote from Gene;680877
You have to push and hold the on/off button for a few seconds. Did you do it?
Gene.
— End quote
Gene,
Yes sir, I did to no avail. I pushed and held it for a short period of time as well as a lengthy period of time to no avail in both cases.
Gary
Gary,
In such situation looks like the problem can be a bad membrane switch and/or a bad display board. I would recommend to order both of them and give it a try. You can return any unneeded part later.
Gene.
Gene,
Thanks for your inputs! I originally tried to remove both of these two items, mainly the Control BD when I first started troubleshooting the issue. Maybe I didn’t reinstall them correctly. I’ll check them first and reconnect them to ensure I don’t have a loose connection at the ribbon cable connections. If it still fails after reconnecting the ribbon cable, then I guess I’ll order the parts and see what happens.
Again, thanks!
Gary
— Begin quote from Gene;680894
Gary,
In such situation looks like the problem can be a bad membrane switch and/or a bad display board. I would recommend to order both of them and give it a try. You can return any unneeded part later.
The membrane switch [part]AP3778378[/part]
The display board [part]AP4362602[/part]
Gene.
— End quote
Gene,
Update: I reconnected the ribbon cable from the Membrane Switch to the Display Board as well as the power cable connecting the Power Board to the Display Board. No change, fridge still malfunctions as before.
I then measured some voltages with a GE2524 digital multimeter and got the following measurements with the common (COM) probe of the multimeter connected to the Black wire of the cable between the Power Board and the Display Board:
5.06 VDC at Green wire connection point
5.06 VDC at Natural wire connection point
varing between 4.02 - 4.82 VDC at Red wire connection point
NOTE: Above readings were taken with the Display Board connected to the cable between the PB and the DB.
4.65 VDC at Green wire connection point
5.07 VDC at Natural wire connection point
varing between 4.02 - 4.82 VDC at Red wire connection point
NOTE: Above readings were taken with the Display Board disconnected from the cable between the PB and the DB.
Do these measured readings appear okay/normal as you would expect and I just need to proceed with replacing the two boards you referred to earlier in order to get the fridge working again or does it appear something else may be causing the fridge malfunction?
Also, how do I safely go about removing the Membrane Switch from the plastic housing it is installed in/attached to without damaging either item?
Sorry for the long winded post and TIA for your assistance in the matter!
Regards,
Gary
— Begin quote from garyb79ag;681543
Gene,
Thanks for your inputs! I originally tried to remove both of these two items, mainly the Control BD when I first started troubleshooting the issue. Maybe I didn’t reinstall them correctly. I’ll check them first and reconnect them to ensure I don’t have a loose connection at the ribbon cable connections. If it still fails after reconnecting the ribbon cable, then I guess I’ll order the parts and see what happens.
Again, thanks!
Gary
— End quote
The voltage readings look good.
The membrane switch is self adhesive. I don’t think you would be able to reuse it while it was removed. So there is some risk for you. You may want to replace the display board first. Maybe it will be enough to fix the problem.
Gene.
Gene,
Thanks for your responses. I ordered both the Display Board and the Membrane Switch today. Do you have any recommendations on how to remove the Membrane Switch from the plastic housing it’s installed in/attached to without damaging the plastic housing? TIA
Regards,
Gary
— Begin quote from Gene;683201
The voltage readings look good.
The membrane switch is self adhesive. I don’t think you would be able to reuse it while it was removed. So there is some risk for you. You may want to replace the display board first. Maybe it will be enough to fix the problem.
Gene.
— End quote
Gary,
Remove the control box first. Unplug the ribbon cable from the display board. Start from a corner opposite the ribbon cable, using any tool (like flat screwdriver) and carefully rip off the old membrane switch.
Gene.
Gene,
Want to thank you for all your assistance with repairing my fridge. The Membrane Switch fixed the latest problem and the fridge appears to be working fine. I plan to return the Display Board for a refund as it was not needed in order to fix the problem.
Again thanks and FYI, I’ve recommended this website to many family and friends based on my experience (all positive and extremely helpful) throughout my fridge repair process.
Regards,
Gary
— Begin quote from Gene;684768
Gary,
Remove the control box first. Unplug the ribbon cable from the display board. Start from a corner opposite the ribbon cable, using any tool (like flat screwdriver) and carefully rip off the old membrane switch.
Gene.
— End quote
You are welcome Gary. I’m glad you were able to fix it.
Gene.