Removing CustomCool

Refrigerator & Freezer Repair
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1

I beleive the damper in my CustomCool is broken, it makes the woodpecker sound when the ExpressThaw turns off. Could anybody tell me how to remove the CustomCool unit. The Service Guide I found is PUB#31-9072 01/01 does not explain how to remove this unit.
Once I free it from the freezer side will the upper cover release by the three tap and allow me to service the damper without disconnecting the wiring harness that go into the bottom of the compartment?

3

Hi Steve,

The instructions are attached to the reply.

Here are the breakdown diagrams and http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5100764

Gene.

4

— Begin quote from Gene;739883

Hi Steve,

The instructions are attached to the reply.

Here are the breakdown diagrams and Replacement parts for General Electric PSS25SGNABS Refrigerator | AppliancePartsPros.com

Gene.

— End quote

Thanks Gene.

After i found the tape on the back of the cover. Everything came apart great. I took the damper apart and it has some stripped threads. Is there a way to tell that is is just the damper or is the control board faulty which caused the stripped threads?

Or is this just a common issue for the damper to get worn out overtime?

Thanks for you help.

5

— Begin quote from SteveHauser;739926

…I took the damper apart and it has some stripped threads. Is there a way to tell that is is just the damper or is the control board faulty which caused the stripped threads?..

— End quote

I don’t see how a faulty control board could cause such damage to the damper.

Gene.