My family has a built-in ice maker, it’s a Sub Zero 315IP.
It recently stopped working properly - ice wasn’t being made… water was running over where the ice gets formed, a few ice cubes were at the bottom, but that was it.
A Sub-Zero recommended repair company came to the house, charged $95 just to come give an estimate. They quoted $900, saying that it’s $200 in parts and $600 in labor.
I believe they said it was a freon issue, but I’m being told all of this info through my parents, so I don’t know the details.
They are supposed to be coming next week to do the repair, but I can’t shake the feeling that this is a total rip-off. But there is almost no information I can find online about ice makers like this.
Does this all sound realistic? I noticed today that the machine is producing a bit of ice… there’s maybe… 25 cubes at the bottom right now.