Yes that may be it. If the rotor doesn’t completely seat onto the drive shaft, it’s magnets won’t actually cover the sensor on the stator and thus the computer doesn’t recognize that it is spinning.
I will upload pics of what you should be seeing.
The rotor should be less than a finger width from the back.
Thanks for the picks. I have gotten the shaft flush and I only have a finger behind the rotor
I can hear a click sound and the tub is trying to rotate
Could the sensor have gone bad?
Thanks for the pics.
I hear a clicking sound, it sounds like the tub is trying to turn but it won’t. Could the sensor be bad
Can you turn the rotor by hand and spin the tub?
If so can you feel and hear the clicking sound? Perhaps you can feel where it is happening…
Yes, I can turn the rotor by hand and also the tub.
The clicking is coming from the rotor area… but not sure where
I have checked and rechecked all connections and have removed and replaced the stator sever times
Wife is about ready to go by a new washer… lol
The clicking sound is comes from / inside or near the wire connection s
I went to the back and manually turned the rotor. Went the front and hit pause/run and it started to spin a cycle
The clicking sound returned and I turned the rotor again and sometimes I would start spinning, but only a few turns and stop
Start/pause always seems to activate something to happen
When reassembling the stator / rotor and wiring you may have dislodged the RPM sensor. Try removing the rotor and checking the wiring and sensor position. You might see signs of where the rotor is contacting the sensor as well. Send a pic of what you find under there.
I have attached several pictures… hope they are what you are wanting to see.
As always…thank you for your time
Brian
suggestion
unplug the stator set it aside. bolt the rotor back on without the stator and spin it by hand to see if it spins freely or if the clicking sound is still present.
this will rule out everything else and tell us it is an issue with the stator
So… the clicking sound only occurs if the power is on. No clicking if manually turning the rotor
Is this without the stator installed?
Yes, I even removed the stator, and was able to manually Turn the tub without any problems
Ok then when you reinstall the stator and run the machine is when the sound occurs?
- verify the stator is installed flush (not higher on one side or the other)
- verify there is no debris on any of the magnets on the rotor (screws, paper clips etc)
- verify the wires are plugged in and seated properly on the stator
after reinstalling and verifying the above run a test to see if problem continues
Yes…after the stator is installed and I run the spin cycle, the washer fills and
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either rotates in one direction for 2-3 spins and stops then the clicking returns and the tub rocks as if trying to spin but can’t turn
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or…after the tub fills, you hear the clicking and you can see the tub rock as if trying to spin
Nothing is on the magnets. As for the stator, it looks fine to me but maybe something is wrong
When I hear the clicking and see the direction the tub is trying to turn, I can rotate the tub in that direction and usually it will start to spin… but only a few rotations
I truly have appreciated your time and help. My wife called a Samsung tech to come Wednesday. I was told to accept defeat
I thought that I would bring you up to speed on the washer. The Samsung repair tech said that my circuit board was bad. He attempted to run some test cycles and the machine did not respond.
A New board has been ordered… hopefully, that will resolve my issue
Thanks
Keep me updated plz
Hope it works out for you.