I have a whirlpool washer that just stopped working abruptly. I loaded it and turned it on it filled with water and then it should have started agitating it made a few loud noises, clunks and bangs. I checked on it and it was on the motor sounded as if it was working but it would not agitate. I changed the cycle to spin to drain the water and the water drained but it would not spin. What could the problem be? Is it an easy fix? The washer is 16 years old and used alot, (6 in the family) Never have had any problems in the past at all. Is this and easy simple fix or should we get a new washer?
This is almost certainly a broken coupling. The part is not expensive and the repair takes a little time and goes much better with a helper, but it is not difficult.