Whirlpool Washer Type: 580 Won’t Advance To Rinse Cycle, Drains Fine, Washes Fine Just Won’t Go To Rinse. Already Had Sears Out They Replaced The Control Board Still Same Issues… Ugh…throws Codes Ef1 And Ef5
The electronics on this model are a nightmare, and I don’t recognize those error codes. But it a good set of built in diagnostics and the service tech should have been able to diagnose and fix the problem.
Replacing the control board should have fixed this, that is the logical place to start. But since it didn’t (and I assume you paid for a service call) I strongly advise you to get Sears back out there, at no cost, and fix it right. You paid for a repair, you deserve one and if you do not get satisfaction you should complain both to Sears and the consumer protection agencies in your area. They should not have left until the problem was fixed, or they should have come back and fixed it.