water and ice dispenser inoperative

Crush ice lights up and dispenser light stays on all the time. Sometimes the ice dispenser door wil stay open till you open the freezer door to close the dispenser door. I have changed the control board twice. I have to leave the dispenser disconnected at top of door, because sometime it comes on by itself. Could the touch board cause this problem? Is there any thing else that could cause this problem. The frig still works good. Any help would be greatly appreciated Jim

— Begin quote from jwprater;254296

Crush ice lights up and dispenser light stays on all the time. Sometimes the ice dispenser door wil stay open till you open the freezer door to close the dispenser door. I have changed the control board twice. I have to leave the dispenser disconnected at top of door, because sometime it comes on by itself. Could the touch board cause this problem? Is there any thing else that could cause this problem. The frig still works good. Any help would be greatly appreciated Jim

— End quote

The touch board is the least likeliest problem(I’ve never replaced one for this comoplaint on this unit).

You do need to replace the dispenser control board,and barrier if it has been lost or damaged(Iincluded both part numbers).

You also need to check for air leaks and frost near or around the dispenser chute flapper.

(click on part number for information)

[part]AP4068159[/part]

[part]AP4068353[/part]

Good Luck :slight_smile: