My whirlpool top-loader is having an issue and I’m having some trouble diagnosing. The washer will start and fill, water, and agitate, but once it hits a spin cycle it works inconsistently. Typically it will stop spinning and will be full of water and clothes and will not progress through the cycle. At first I thought it was because it wouldn’t pump water out so I replaced the direct drive pump. Unfortunately this did not fix the problem (also the new pump I installed has a clicking/rattling sound that the old one didn’t - not an improvement). Once the lid switch is suppressed, I hear a whinning that sounds like it is from the motor/transmission area like it is trying to start the spin cycle and then it eventually clicks off (I assume as a failsafe). Occasionally, suppressing the lid switch WILL kick the washer into gear and it will spin/drain, but this is very inconsistent. I checked the direct drive coupling and it seems to be fine since no prongs are broken and the rubber joiner is in tact. I know the lid switch assembly, which is a common problem, is working because I can hear it trying to start the spin cycle when it is suppressed. I am thinking that it is an issue with the transmission since it sounds like the motor is trying to spin the basket and it works only intermittently. My other thought is that it might be the timer but this seems less likely since the hum/buzz/whinning sound that I hear seems to come from the motor transmission area and not the control panel up top. Any thoughts before I order a new transmission would be greatly appreciated. Thanks!
With the cabinet off and the lid switch jumpered take a look at the outside of the clutch housing which is on top of the transmission.
If it is turning then the likely problem is a clutch, which is not a difficult or expensive repair.
— Begin quote from sidfink43;848206
With the cabinet off and the lid switch jumpered take a look at the outside of the clutch housing which is on top of the transmission.
If it is turning then the likely problem is a clutch, which is not a difficult or expensive repair.
— End quote
Thanks for the advice. I contacted an appliance repairman that has experience with this model and he suggested it sounded like a motor problem (free advice, fortunately). I have a pretty cheap replacement on its way so I will be trying that first, but if it does not fix the issue, I think the clutch is a likely culprit also. I will update with results.
Sounds good, these motors are workhorses but they do occasionally have a problem.
Let us know what you find out.