Bosch Soap Door Doesn't Open

Dishwasher Repair
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1

Over the past few months, the soap door on my Bosch SHY99A05UC dishwasher was not always opening. At first it was every once in a while, but has gotten worse and now it rarely opens at all. If I manually press the release it pops open and slides to the side, so I don’t think the spring is the problem. Also, I can’t remember the last time I had to refill the rinse aid dispenser. I used to have to fill it every few weeks, but it has been at least two months now since the "fill" message has displayed. Since the rinse aid and soap dispensers are part of the same unit, I’m wondering if this is an electrical problem.

2

I bought the new dispenser, got the old one out. I can’t seem to get the dispenser in far enough to get the tabs to lock down. Is there some kind of trick to doing this that I can’t quite seem to get?

3

We purchased our bosch in March and occasionally, the dispenser has wet detergent left in it. Comments on another website suggested making sure that the dispenser cup is completely dry and that nothing is blocking the door from opening or the upper wash arm from spinning. I am going to try both of these approaches but based upon this thread I am wondering whether I should be calling a technician out while it is still under warranty.

Thoughts?

Thanks

4

SHellier said:
We purchased our bosch in March and occasionally, the dispenser has wet detergent left in it. Comments on another website suggested making sure that the dispenser cup is completely dry and that nothing is blocking the door from opening or the upper wash arm from spinning. I am going to try both of these approaches but based upon this thread I am wondering whether I should be calling a technician out while it is still under warranty.

Thoughts?

Thanks
Who installed your machine? When ours was installed, the detergent door door would open, but sometimes there was some soap left in it. I got out my level, and saw that the machine was level side to side, but completely out of level front to back. The leaning was remarkable. Using the adjusting screw, I leveled the machine front to back, and the problem was solved.

5

quote=btdylan;36967]Have had a Bosch SHV99A13UC/19 for three years. Have run the machine one or two times daily all three years. No problems until this door. Spoke to bosch and they said that there is no problems they are aware of. They did agree to fix it for labor only… $100 for first 18 minutes and $120 each additional hour. (They must be aware)
Bought the part for $85 shipped and about twenty minutes later was back in action. I found a posting with quick directions for replacing the door and the part from this web page. It also fixed the rinse agent low warning indicator.
I hope I am lucky enough to get another three continous usage years!

What part did you replace? the circuit board or the soap dispenser?

Thanks,

dc