I have a Frigidaire model ffbd2411nw dishwasher. Thus far I’ve replaced the soap dispenser, changed soap pad brands, and turned up the temperature of my water but the soap pads still remain after a full cycle. The soap dispenser is open and the soap is laying at the bottom of the dishwasher. Any ideas of what else I could do? We’ve only used it a handful of times since it’s purchase - which admittedly was a few years ago - due to this issue arising shortly after we installed it.
Hello Kryptonite,
This could be the failure of the hi-limit thermostat AP4327225, the heating element AP5628696, a harness issue AP5607744, or a bad door switch AP5669278. The reason the detergent is not dissolving is that the water is not getting hot enough or it is not filling with enough water. The last thing it could be is a bad control board AP5981877. This can be checked by checking for 120Vac at the hi-limit during a heated cycle. If the voltage is present, the board is good.