GE Washer does not agitate or spin

Washer Repair
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1

I have a GE Profile Washer Model WPRE6100G0WT. The washer get the power/display but neither agitates nor spins however it drains fine (separate motor). I have done some troubleshoot and below are the tests & results:

Lid safety switch (magnet type) was tested and OK.
Fuse on neutral line was tested and fine
Field service mode was set and tested with no error on the result
120V power are present at the inverter (pin 5 & 6 of C2 connector)
I have tried reset the inverter (Open/Close lid 5 time in 10 seconds, 6 times in 12 seconds, 7 times …) but they did not help
I don’t see any blink on the converter board

Does anyone have any idea of what may be wrong? Does the motor went bad? I can buy the motor for about $160 but I am afraid it won’t fix the problem (some articles say the bad mode shifter will cause no blink on the inverter)
This unit is less than 3 years old, does anyone by chance know the warranty length for this model (GE Profile Washer Model WPRE6100G0WT)

Thank you

3

A bad mode shifter should give you blinking, I mean, that’s what the blinking is for, but with these GE machines anything can be possible.

I suggest you try and determine if the motor is getting power, if so, then it is likely, but not certainly the problem given you other tests.

Here is a service manual in case you do not have one.

http://docs.google.com/fileview?id=0B5If-wTgYWH5MmRhYTM3ODMtMzIwMC00OTY3LTk2NzItZWYxMGFiZTVlMDM1&hl=en

4

sidfink43,

Thanks for your response especially for the service manual which has the info to test the controller, inverter (page 39).
I did check the power at the inverter and it had the power (120V at C2 Pin 5&6 and Neutral at C2 pin 3) . I also agree with you if the mode shifter went bad the inverter should blink 4 times.
I think my washer has a bad inverter, I have ordered a new inverter and it’s on its way. I will keep the board updated.

Thanks,

Tammy2006

5

Thanks, let us know how it turns out because the more info we can get on this model the better we can all help folks.

6

The motor/inveter was the problem. Replaced it and it works like a charm. Thanks for all the input.

7

Great, nice going on fixing it and thanks for the update.

8

Mudracer

You can call APP, this site here, and give them your model number and they can quote a price for you. If the motor/inverter does not fix your problem you can return it, see the returns policy for details and conditions.

Good luck.

9

Thanks. I will call them up.

I tested the fuse wire and im not getting continuity. None of the LEDs turn on either. I hope its just a bad fuse I just ordered it.

10

That is very likely, hope that will fix things.

11

Sorry for the late reply. I was able to replace the fuse and the LED turned on that gave me the error code for a slipping belt. Upon further inspection I found out the belt was stretched out and falling apart. Ordered and replaced the belt. Now the washer runs like new. Thanks all!

12

Well really gald to hear that, and thanks updating us.

Good luck going forward.

13

Can anyone provide any in sight to how hard the it is to repair a mode shifter in a GE profile washer? My washer does not get up to full speed to spin the clothes dry.

Thanks

14

Can anyone provide any in sight to how hard the it is to repair a mode shifter in a GE profile washer? My washer does not get up to full speed to spin the clothes dry. Anyone close to Charleston SC?

Thanks