[LEFT][COLOR=#000000]The unit will fill and spin slowly but will not drain. The agitator has been replaced already. Any suggestions would be helpful! It’s a LSQ9010PWS3 washer.
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Check your water pump to see if you have a sock in it or check the drain pipe see if it’s clogged get a wetvac and suck the line out also inspect the motor coupling and see if it broke
Here are your parts
http://www.appliancepartspros.com/brake-clutch-gearcase-parts-for-whirlpool-lsq9010pw3.html
This video should be helpful
http://www.youtube.com/watch?v=NGSlmkfKklw
Ok let me see if I can explain what’s going on with it a little better. The washer is running through all cycles. It doesn’t seem to agitate as strong as usual but I’m not 100% certain. The spin cycles are definitely slow no matter if there is watering the tub or not (I bailed the water out and tested it). Water will not pump out of the washer. I can grab the drain hose right as it comes out of the pump while its spinning and I can squeeze the hose repeatedly and the water will empty out of the tub. The water pump was just replaced a few months ago so it’s new. I have taken the whole machine apart. I separated the motor and trans and spun the trans both directions with a drill to check operation. I checked the clutch and it seems pretty tight. I opened up the trans and nothing is torn up inside. I checked the trans to motor coupler and it is good I checked all hoses tub and water pump for clogs and I found nothing. Can someone please chime in here and give me some clues? Again all cycles work but water pump won’t pump water out and spin cycle is slow as heck.
Clothing may have gotten between the tubs and is at the bottom blocking the drain and binding the basket from spinning at full speed. Pull drain hose from bottom of tub and try to reach inside to feel for anything in there.
Eric
Already did that.
I just disconnected the motor from the transmission and removed the coupler. I wanted to see if the motor would make the water pump work without anything else hooked to the motor. I put it all back together and tested it and water will just barely come out of the drain hose. The water pump is new. Is it possible that my motor is bad? Also I’m think that the neutral drain in the trans is bad too. When it gets to where it should drain the motor does not turn. It only starts to turn when the spin cycle comes up.
Yes, the motor could be faulty or your getting low voltage to the motor due to a faulty timer or bad connection at the timer or motor switch. After agitation and washer goes into drain, you say the motor doesn’t turn, does it hum or is it totally quiet? Regardless, you have isolated the drain problem to either blockage or low motor speed.
Eric
When it gets to where it should be draining the motor does nothing. No turning or noises. After it sits for minute or so it will start the spin cycle but it never pumps water out. I have checked for clogs in every part of the system. I even took the pump off hooked it to my drill and ran water through it from the sink and spun it. It shoots water out so the pump is good. I’m thinking that the motor is bad and that there is a problem with the neutral drain in the trans.
Your timer is faulty if there is a long pause between when agitation stops and drain/spin starts. The washer should drain any time the washer is in spin mode. The pump is always running while in spin mode. What the neutral drain does is allow the pump to drain while preventing the tub from spinning for a minute or two directly after agitation. After drain, the motor will pause for a few seconds to release neutral drain and then start again for drain/spin. There may or may not be a problem with the neutral drain mechanism in your gearcase but that is not causing your no drain problem. You do have a faulty timer and that may also be causing the slow motor operation. I would replace the timer first.
Does the washer run ok in delicate cycle? Agitation and drain/spin?
http://www.appliancepartspros.com/whirlpool-timer-8557301-ap3738284.html
Eric
There is a pause between agitation stopping and the start of spinning but I assume that’s where the neutral drain function is supposed to be. When the spin cycle starts up its only spinning about 1/4-1/3 of the normal speed even when empty of water. I haven’t tried the delicate cycle yet to see how everything functions there. Why would the delicate cycle function different than any other?
It does the exact same thing on delicate cycle. As I said before I removed the motor and took out the motor coupler so that the only thing the motor is turning is the water pump. The pump will not push the water out. You say that my timer is faulty. Couldn’t I go to the 4 wires going to the motor and cut them and make a test cable? Run one side of my extension cord to 2 of the motor wires and the other side of my cord to the other 2 wires and test the pump? Once I test it in one direction I can swap wires and make the motor run the opposite direction. That will eliminate the timer and everything else out of it. It will be straight power to the motor. Then if the motor still won’t turn the pump fast enough to pump water I would assume that the motor is shot. Please correct me if I am wrong.
Ok. I just cut the 4 motor wires (red,white,blue and yellow)behind the control panel and wired them up to a cutoff extension cord. I wired it to drain/spin with the motor coupler removed and the I reinstalled the motor coupler and plugged it back in. After reinstalling the coupler and plugging it back in it still will not pump water and it still spins slow. I have supplied a direct path of electricity from the wall outlet to the motor eliminating all controls including the timer and it still does the exact same thing. I say that I have a bad motor here. Let me know what you think.
It would appear so however your test does not eliminate a wiring problem or faulty connection at the motor connector and motor switch. Assume you connected the test cord hot side to blue and red and neutral side to yellow and white? I asked about delicate cycle because in that cycle, the motor operates in low speed, it is a two speed motor. With motor removed, does the shaft spin freely? Unplug the motor connector and check for corroded terminals or burned wires. Take the screw out of the motor switch and remove the cover to check to see if the start winding contact is stuck closed. The start winding circuit must open after the motor starts by action of the centrifugal mechanism in the motor.
I still believe you also have a faulty timer as there should not be a long pause between end of agitation and start of drain/spin.
Neutral drain is a function of the gearcase. During the first few seconds of agitation direction, the neutral drain mechanism gets "set". When agitation stops and the motor starts again in the opposite direction, the gearcase is in neutral so that the basket does not spin during the minute or two of drain. Then the motor stops which causes the mechanism to shift out of neutral. The motor starts again and spin starts while continuing to drain.
Eric
I took the motor switch off and it’s not stuck closed. The shaft does spin free. No corroded or burnt terminals.
Yes. I hooked yellow and white to one leg of cord and blue and red to other leg for spin and I also tried agitate by hooking yellow and blue to one leg and white and red to other leg. I just checked my cycle again and it has water in the tub then I ran it through agitate and after agitate was done it paused for about 5-6 seconds or less and then the motor started turning and spin cycle began. The motor did not try to drain before spin cycle began so there is no long pause between agitate and spin.
Ok, then your timer is ok but your neutral drain is not working. I’m not sure your understanding how drain works. Any time the motor is going in spin direction, the pump is running in the pumpout direction, regardless if the gearcase is in neutral or not.
Have you checked to see if you have 120vac at the receptacle while the motor is running? If so, and the motor is running too slow then it appears the motor is bad. This is unusual if the motor shaft spins freely by hand. You should also replace the neutral drain mechanism in the gearcase.
Eric
I understand that when the motor is turning in a clockwise direction the pump is turning and pumping water no matter if the transmission/tub is in the spin cycle. That’s exactly why I said there was a problem with the neutral drain in the transmission because I could see that the drain was not working as it should.
The pump is turning no matter what direction the motor is running. In agitate direction, the pump does not pump the water out. In spin direction, it should pump the water out no matter if the basket is spinning or not…i.e. doesn’t matter if neutral drain is working or not. The purpose of neutral drain is so that the motor doesn’t have to work so hard to spin the basket full of water. It allows the water to be pumped out first. Then when it does spin, the water that gets spun out of the soaking wet clothes is being pumped out the whole time it’s spinning.
Eric
That is exactly right
You said, "there was a problem with the neutral drain in the transmission because I could see that the drain was not working as it should".
Neutral drain has nothing to do with the draining process. It will drain whether neutral drain is working or not.
Eric