My GE dryer, Mod DHDSR 46EG1WW, 2 yrs old, dries but knob in upper right,does not advance. Basically, I am getting by with just waiting say, about 30-40 minutes, at which time I advance the knob clockwise myself to shut it off.
Is this a clear indication that my timer is at fault?
I noticed your websire offers one #AP399 4849. Would that do it?
Thanks, Men.
Joe
Hmmmmm, I know this could be a tough one, people, please…someone, anyone…
— Begin quote from pipposos;121182
My GE dryer, Mod DHDSR 46EG1WW, 2 yrs old, dries but knob in upper right,does not advance. Basically, I am getting by with just waiting say, about 30-40 minutes, at which time I advance the knob clockwise myself to shut it off.
Is this a clear indication that my timer is at fault?
I noticed your websire offers one #AP399 4849. Would that do it?
Thanks, Men.
Joe
— End quote
(tears starting, resting head on left hand, elbow on desk), Heeeeelp! Customer svc said someone would help me, but so far, nothing…why is my timer thread taboo??? Is there something unamerican about owning a GE…LOL!! (gees, are they made in Guangdong?)
Hi Joe
I understand you would like a quick response, but you need to know that this Forum is staffed by volunteers, and we are not employed by APP. We do this because we enjoy trying to help folks like yourself fix your appliance without having to pay for an expensive service call.
Because the Forum is staffed by volunteers and because it is a very popular Forum (because, I think, it is the most complete and useful appliance repair Forum out there) there are more posts then we can get to in an immediate and timely manner. I try to take the oldest posts first, to minimize the wait for a response. Also, with a post like yours, since I cannot view the machine I need to study up on the model you have, think about what could be wrong, maybe do a little research on the issues and generally cogitate before I recommend you purchasing a part that may or may not solve the problem. I really dislike advising someone to spend money only to find that the part purchased did not fix the problem.
Anyway, the point is let us think about your problem, do a little research and we will get back to you. If you have an immediate need you can go ahead and install a new timer, as I think that is likely to be your solution, but cannot, of course guarantee that will fix it.
Good luck, sorry we cannot be as responsive as we would like to be.
Thanks very much, Sid!! No problem at all! I kinda figured there were other replies that appeared to get answers maybe quicker, but I must have been wrong. I applaud volunteers like you. I look forward to your reply/advice.
Regards,
Joe
Joe
Does the timer fail to advance in all cycle, just the timed cycle or just the auto cycles?
— Begin quote from sidfink43;121501
Joe
Does the timer fail to advance in all cycle, just the timed cycle or just the auto cycles?
— End quote
Sid,
Happens Both timed and auto. Not sure if it matters but I havnt tried permanent press.
Thanks!!!
Joe
To get back to one of your earlier posts, there is nothing unamerican about buying GE, but GE is not very nice. They will not allow anyone outside of GE access to their technical documents, which makes the diagnosis here a little difficult to pinpoint.
I would go ahead and replace the timer,
AP3994849
and also the resistor in the console as it is not expensive and should not cost any extra shipping.
AP2044425
When you order confirm the parts for your model and serial number, and see if you can return the timer if you do not install it. When you get the parts put in the resistor. If that fixes it, return the timer, if not install the timer.
Good luck, hope this does the job.
In the top of the backsplash or console there should be some screws, possibly star heads which you take out. You will then have access to parts in the console.
Be sure and remember how the wiring goes, mark it if you need to.
Let us know how this all turns out.
— Begin quote from sidfink43;121590
In the top of the backsplash or console there should be some screws, possibly star heads which you take out. You will then have access to parts in the console.
Be sure and remember how the wiring goes, mark it if you need to.
Let us know how this all turns out.
— End quote
Thanks again, Sid!!! (Im assuming once I have the resistor in my hand, it will be obvious where it goes since I can easily match it to the original one. No need for a reply if thats so, Sid)
Joe
Hi Sid,
Update: I installed the new timer and resistor, and now at least the TIMED cycle advances. I guess the other cycle called "automatic" is not suposed to advance, rather works with some kind of moisture meter, and then stops the dryer without advancing the control knob?? Im thinking thats hoew it normally works, so Im happy with that.
As I said earlier, we don’t have access to the GE specs so we do not know exactly how your automatic cycle works. There are several methods moisture sensing.
The timer is supposed to move, but it senses how dry the clothes are and adjusts its movement to end when the clothes are dry. It sounds like your timer does not advance, but still stops when the clothes are dry?
Odd and unusual, but if it works, and it works on timed dry, well then you have a functioning dryer and saved a ton of money by not having a tech visit and sell you the parts at a highly inflated price, plus, of course the labor.
Thanks for updating us, good luck with your machine.
Yup, youre right. It works, and thats great. Thanks v much!!!