My 2005 Kenmore front loader (model number 417.44092500) seems to wash OK, but no longer goes through the fast spin cycle. It sounds like it’s draining, then the drum will rotate/turn a few times, then the washer beeps as if it’s finished. But the clothes are still completely wet. I’ve tried adding an extra "Drain/Spin" cycle but I get the same result - drain and turn, but no spin.
Any help you can please provide would be greatly appreciated! Thanks.
Bill
Look inside the lower service panel and you will find tech notes that will show you how to do some diagnostics and some component testing. Focus on the speed/motor control board as that is likely, but not certainly the problem.
Sid, thanks for your reply. I ran the diagnostic test and got E47 - "Board thinks the door PTC circuit is open in spin." It said to remove the door lock assembly and measure the resistance of the PTC.
Is the assembly on the door itself, or the casing? And, what is the PTC and how do I remove and measure the resistance?
Thank you!
Bill
These Frigidaire made washers are difficult to diagnose because door lock assembly problems can mimic speed control board issues.
Here is a link to the service manual
http://www.emaservicetips.com/pdfs/490_3cuftHorizontalAxisWasherSM.pdf
that will show you how to tear it down and how to do some testing. In the end you may end up replacing parts on spec. Be sure and check the wiring connectdions.
Good luck!
Thanks, Sid. I replaced the door lock assembly and the washer is spinning once again. I appreciate your help!
Great!!
Glad that fixed it and thanks for updating us, it is very helpful.