How do I unlock the door. It seems to locked as the result of an F11 code. I can’t even unlock the door to figure out which model I have. Any help would be wonderful!
Hi fvas
The first thing I would check is the belt installed properly. It could came off the pump pulley and stuck between the pulley and the body of the pump.
Good luck.
Gene.
Hi pcijohn
According to the repair manual to manually unlock the door you have to:
- Unplug washer or disconnect power.
- Remove the lower kick panel.
- Reach up along the inside of the front and locate the bottom of the door switch/lock unit.
- Located on the bottom of the door switch/lock unit is a teardrop shaped tab.
- Gently pull the tab down about a 1/4˝ or until a click is heard.
- The door may be now opened.
Good luck.
Gene.