Washer will not agitate

Washer went unused for about eight months. I went to use it recently but it will not agitate. It fills up normally, but when it gets to the wash cycle it just makes a noise as if the motor is trying to turn but cannot. I tried turning the agitator by hand but it will not turn. I took off the agitator and give the spingle a gentle tap downwards but it still will not work. Please help. Ser# CM2702445 TYPE 157. Thank you.

Remove the cabinet according to these instructions and check the motor plug and wires.

Post your findings.

Gene.

Gene thank you for your response. I check the motor connections as you suggest , and all connections were tight. I completely disasembled the washer ( took off water pump, motor and gear case ). I found out that the Motor drive coupling is broken. I tried to turn the shaft that the couplin connects to after I removed the motor but it would only turn about 1/4 of the way around in both directions. I tried to take the gear case apart by taking all the bolts out and prying apart but was not successful. The shalf and gears turned, unlike before where it would not budge. Could the gears be bad or could it be bad breaks? If the gears are bad, how can I remedy this ? Mod. # RAK2751KQO. Thank you in advance.

oogp1

If the gear case shaft is not turning in both ways - the gear case is bad and not the breaks.

I do not think it is a good idea to rebuild the gear case. There are no repair manuals for such job, hard to find parts and it’s not worth money wise.

Replace the gear case and the coupling. Inspect the clutch and replace it too if it looks suspicious.

Here are the break down diagrams for the Roper washer http://www.appliancepartspros.com/partsearch/model.aspx?diagram_id=114699&&model_id=264693

Gene.

You have been a great help. Thank you. Will inspect and replace as needed. Thanks again.

oogp1

Hello Gene, thanks again for your time and effort. I received the new Gear case yesterday ( 3.11.08 ) and installed it to day. Well, I took it for granted that it was tested and found to be ok, no such luck. The agitator would not spin. After disassembling the washer again I realized that the shaft will not spin by hand. I reinstalled the other Gear case that was shipped to me and decided to live with the knocking. I have no more time to give to this. Thank you.
oogp1

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