whirlpool washer won't drain with load

I have a Whirlpool CAre MAster II, 2 speed direct drive washer that won’t drain. It seems like the motor won’t go into high spin for the water to drain when there the tub is 1/2 full of water (no clothes). When the water level is low, less than 1/3, it goes into high spin and the water drains properly.

Not sure what the problem is to order the right parts.

Thanks.

Kim

Sounds like either a partial pump clog, or a bad clutch. Pull outer panel and check pump. Post results.

During normal washing operation, the washer spins but slowly and no water gets spin/drained out. I started to test it by emptying all water and then putting the washer in spin cycle. With no water, it spins normally. I started to manually filled the water up and noticed that at a certain point of filling (approx 1/3) the motor won’t go into a full fast spin. There is a couple of clicking sound as if the motor is trying to get into a fast spinning cycle but fails and will spins slowly, During the slow spin, no water drains out.

The PF code is power failure.

:slight_smile: thanks, overlay solved my problem. life is good:)

Glad to hear it.
Nat