will not spin and drain until lid is opened and shut

Washer Repair
,
1

The spin and drain cycle wont happen until we open and close lid at certain times of the cycle. we have sharpy marks on the timer so we know when to do it. we need to do it twice during each wash

2

Sounds like there is a problem with the lid switch. It can be worn out or improperly engaged.

Here are the breakdown diagrams and http://www.appliancepartspros.com/partsearch/model.aspx?diagram_id=1343781&&model_id=5172877

Gene.

3

Hi,

im having the same problem with a Kenmore model# 110.81090002. Ive tested the lid switch and thats not the problem. The pull-on push-off timer (part # 3347890B) for the washer is defective. My problem now is that i cant find my model # on any parts replacement website cause its an older model. i was able to find the assembly diagrams with the parts s for a Kenmore model #11098575120 which looks to be constructed exactly the same as my model. Does anyone know if these two models (model# 110.81090002 & model #11098575120) are the same? Is model #11098575120 a later version of model# 110.81090002 maybe?

any help would be much appreciated.
thank you.

4

Hi Jon,

The model number you posted does not come up anywhere. Even the Sears customer service could not locate it. Are you sure this is correct part number? Has been this washer sold in US?

BTW, you stated that the problem is a bad timer. You got the part number from the old timer. This number is still good if you will search without letter "B" which is for the manufacturer use only. Since it was made Whirlpool has replaced this part number with 3946432, which is APP [part]AP2974739[/part]

You can order this timer from APP by clicking on the picture or part number above.

Gene.

5

Hello Gene,
Thank you for your info, its what i was looking for. The washer was bought in Canada. ive attached a pic of the name plate so you can see for yourself that the model# 110.81090002 really is what i have as a reference.

Like i mentioned before, the assembly diagrams i found for model # 11098575120 seem to be the same as My Model# 110.81090002. The timer you suggest is what model # 11098575120 uses as well.

My problem now is to find out if the Timer Knob from model # 11098575120 also fits my model# 110.81090002 cause thats broken as well. The Sears website has two timer knobs available for model # 11098575120 (PART NUMBER: 3358421 or 3358422), one is 10$ more exspensive than the other and im not sure if either will fit my model# 110.81090002.

anyways, thanks for your help.

6

Now I see why this model number does not come up on the American Sears web site. The best solution for you in such situation is to call Canadian Sears phone number to find exact part numbers for the timer and the knob.

Gene.

7

i did. the Canadian Sears service department’s only suggestion was to check on appliance repair forums like this one for help because they don’t have information on any models older than 10 years. very inefficient system if you ask me.

8

You are absolutely right. Sears is not best company when it comes to the customer service.

So, if the part number for the timer is from the original part then it is still available. As far as I know APP does not ship to Canada. You have to have a valid US address. Maybe you can find the part in Canada?

I probably can help you to find the correct knob for this timer if you’ll post the color of it. I’m assuming this is a laundry center and not a single washer.

Gene.

9

If by laundry center you mean a washer/dryer combo, than yes. the knob is black. ive attached a pic of the front and back of the knob showing the end that has broken off.

thank you very much Gene. your help is very much appreciated.

10

I found two different knobs. Both of them should work with this timer.

Good luck.

Gene.

11

hello Gene,

thanks again for your help so far, its been exactly the information I needed. Although now I have a question that seems logical to me but i found two contrasting articles that have put my basic understanding about continuity through electrical contacts into question.

To test my old timer to find out that it was faulty:

  1. I disconnected the wiring harness connected to the timer contacts.
  2. I removed the timer
  3. with the wiring diagram and cycle sequence chart (showing the contacts the timer makes during the cycle the knob is set at) I proceeded to check the contacts for continuity.

To my understanding, when the timer is set to "fill", five contacts should be closed in the timer according to the cycle sequence chart, meaning i should have continuity through those contacts i find in line with each other in the wiring diagram.
I may be wrong, please correct me if so.

I found this article,
http://www.ehow.com/how_5592757_troubleshoot-washer-timer-switch.html
which states:
"Step 5: Set the scale on a volt-ohm meter to the RX1 setting to test the timer contacts for continuity. There is a cycle sequence chart stamped on the side of the timer or attached to the back of the control console. Refer to the chart for what contact points to test for any cycle.

Step 6
Touch the two probes of the volt-ohm meter to the contact points to be tested. Turn the dial of the timer to the appropriate cycle that is being tested. There should be no continuity reading on the volt-ohm meter during the test. If there is a reading on the volt-ohm meter, the timer is faulty."

It says there should be NO continuity on the contact points of a particular cycle.

Then I found an excerpt from Eric Kleinert’s book Troubleshooting and Repairing Major Appliances which reads "…test the timer switch contacts, with the wiring diagrams configuration for the affected cycle. Place the meter probe on each terminal being tested, and turn the timer knob. If the switch contact is good, your meter will read continuity."

this is more in line with what i thought initially.

I hope it isn’t asking to much but could you clear up for me which procedure of the the two is right so i can definitively diagnose my timer.

Here is the link to Eric Kleinert’s book Troubleshooting and Repairing Major Appliances on Google Books:

http://books.google.ca/books?id=7N48z4urzogC&pg=PA194&lpg=PA194&dq=testing+a+washer+timer+for+continuity&source=bl&ots=_kpEXz6zVF&sig=WSy1TgGH3I56ok8VhSqAUe_QGM4&hl=en&sa=X&ei=_YJuT8HmNObs0gHL-sizBg&sqi=2&ved=0CHYQ6AEwCQ#v=onepage&q=testing%20a%20washer%20timer%20for%20continuity&f=false
By

12

What is a timer? Basicaly timer is a set of switches operated by a cam which is moved by a timer motor. Switches (contacts) marked in the cycle sequence chart as closed should read CONTINUITY during the test.

Gene.

13

Exactly.

Thanks Gene.
Your the man.

14

Hi Gene,
one last question about this washer (i hope), the knob AP3097238, do you happen to have the manufacturer’s part #?
thanks.

15

No, I don’t, but you can ask the APP customer service.

Gene.