wpgt9350 profile harmony

Washer Repair
1

i have a ge profile harmony wpgt9350 and it doesnt agitate i can hear it trying but nothing when i lift lid and try to turn manually it seems to be stuck or locked in place

3

Run the washer in the Service mode (the instructions are attached) and post the results.

Here are the breakdown diagrams and http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5131311

Gene.

4

i ran the service mode and the only message that showed was that i don not have the serial connection connected between the washer and dryer(because cable broke)…what else do you recommend i try

5

If there was no error messages, check the inverter as described in the attached file. If you don’t feel comfortable with this test it’s better to hire a pro.

Gene.

6

— Begin quote from Gene;651303

If there was no error messages, check the inverter as described in the attached file. If you don’t feel comfortable with this test it’s better to hire a pro.

Gene.

— End quote

Well the results are in…it was a dime stuck between the gears…whats the chances the repair guy showed me the dime it was there for a while…thank you for all your help

7

What can I say? It was probably the most expensive dime in your life!

I’m glad it’s up and running.

Thank you for the feedback.

Gene.

8

I have a similar problem, my washer doesnt agitate, it starts to but then stops, it does sound like something is grinding. It does however seem to spin fine. I say seem because sometimes after a few times of retrying the agitation cycle the spin cycle also fails but after turning off and leaving it for a while it drains and spins fine. we had someone come out and replace AP3207386 but that didnt help. He also replaced some sensor but that also didnt help. Any idea?

9

what gears is he referring to? where was this dime stuck, sounds like the problem i am having.

10

now this machine turns on for seconds and the stops with a notice code saying a problem has been detected with your unit. when I do the service code it reads the motor is not rotating properly. check and replace if necessary…I have read that this may be a hall sensor??? any help? and if so do they sell it seperatley/