Kenmore HE2 F11 and F1 error code

Washer Repair
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1

Hi,

I have a Kenmore HE2 washer model 110.46462501. Tonight, had a load stop mid-run with flashing lights and water left in the tub. After draining and trying a few more cycles, it looks like the tub is not agitating/spinning.

I took the back panel off and verified the belt is fine.

I ran the diagnostic sequence and had a primary failure code of F11 (Motor Control Unit Error) and also a couple of F1 codes (EEPROM or Pump Driver Error). During the subsequent test program everything worked except the where the drum is supposed to be moving.

Removed the wiring harness from the motor and verified 6 ohms between pins 1-2, 2-3, 1-3. Also verified 120 ohms between pins 4-5.

I’m thinking this is probably most likely a bad MCU. However, when I ran a spin cycle, I did see 120V to ground from the MCU-motor connector to ground from pins 1, 2, 3.

Anything else I should check or verify before I order the MCU?

Thanks so much!

Greg

3

Go ahead and get the MCU. If you order from this site and the part does not fix the problem you can return it.

4

Great - will do. I’ll post results once I swap the MCU.

Thanks!

5

Replaced the MCU and the washer is now working just fine! Thanks!

6

Great, thanks for the update and glad you got it fixed.