New GE Washer has slow spin

Washer Repair
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1

Our GE washer has a slow spin. The water pumps out fine, but just spins slowly. I have verified there is nothing obstructing the basket. The basket spins freely with the washer off. I’ve removed the front cover and I can’t find anything that looks wrong. No burning belts or obvious problems. I think this may have a 2 speed motor and I suspect that it’s trying to spin on the slower spin.

Anybody have any ideas?

3

Hi Steve

Difficult to diagnose. See if there is a tech sheet in the console or behind the tub.

The timer is a possibility, and it is not too expensive so you could try to replace it on spec.

Good luck, let us know if you find the tech sheet and if that helps.

4

[COLOR=#000000][SIZE=3]The motor has built-in self-diagnostic system that stores error codes. If some code appear it will limit the motor to a slow rpm. This page will explain more about the codes [/SIZE][SIZE=3] [/SIZE][SIZE=3]http://www.appliance-repair-it.com/GE-washer-repair.html[/SIZE][SIZE=3]. [/SIZE]
[SIZE=3][/SIZE]
[SIZE=3]If your washer has an error code I recommend clearing it as described on that page and if it ever reappears replace the part suggested.[/SIZE]
[SIZE=3][/SIZE]

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5

Thanks to both of these suggestions.

I found the tech bullentin behind the control panel. Useful information, but similar to that found on this website.

I read the code. It was a code 9 (9 flashes) indicating that the motor brake failed. The fix for this is to replace the motor. At a cost of more than $200, it didn’t seem reasonable to do. Then I noticed the comment about resetting the code. I tried this and it worked. The washer now works, at least for now. Hopefully, it will keep on working.

Thanks for your help.