Hi,
Our roughly 20-year-old KitchenAid side by side refrigerator/freezer stopped working, with both sides thawing completely. We were out of town for a couple days. It was making a humming sound when we found it (we unplugged it right away). When the refrigerator is plugged back in, the compressor clicks occasionally but does not come on.
In calling for a potential local repairman, one of them told me that a relay might be able to be installed on the compressor if the compressor was bad. The repairman we had out (a different one than had told us about the relay) said our compressor was dead. He tried to install a start device, but it did not work/repair the problem.
–>Is a start device the same as the relay that we were told might work to repair the compressor?
–>Based on what I’ve described, would you think it is our compressor that’s bad, or might there be something else (something repairable) that could cause the problem?
Thanks a lot,
Bob"