Freezer is fine, refrigerator is too warm.

In this post we will talk about one of the most common problems with your kitchen refrigerator – the freezer looks fine but the refrigerator part is warm.

Before we go further let me explain the basic performance of the refrigerator.

Your refrigerator could be made by Whirlpool, GE, Frigidaire or Maytag – it does not matter.

The cooling coil (aka evaporator coil) is located in the freezer behind the back panel.

The evaporator fan is distributing the cold air through the cooling coil into the freezer and, through the damper control, into the refrigerator, causing the refrigerator to cool down as well.

If anything goes wrong with the cooling coil in the freezer, wrong temperature in the refrigerator is more visible and gets your attention first due to a very big temperature difference in the freezer (normally -5°F to 6°F) and refrigerator (36°F to 40°F).

So the problem as it looks to you is: the freezer is fine but the refrigerator is warm.

Well, the cause of this problem could be very different and now we will go over the first one – a faulty defrost system.

As the evaporator coil cools down, the frost builds up on the coil.
If it does not defrost periodically then the excess frost will block the air flow though the cooling coil, affecting proper distribution of the cold air and causing an increase in the temperature (the fresh food compartment first).

The classic defrost system (we are not talking now about refrigerators operated by electronic devices) consists of three parts: the defrost timer which calls for defrost on certain time intervals, the defrost heater which should melt the frost and the defrost thermostat which senses the cooling coil temperature and operates with the electric current to the defrost heater.

The first and most important sign of a faulty defrost system is a frost build up on the back panel in the freezer.

How to find out which part of the defrost system is bad?

Based on my own experience, I would recommend the following procedure:

1). Locate the name plate with the model number of the refrigerator.

2). Type the model number in the [check continuity](http://www.appliancepartspros.com/partsearch/"]search box[/URL], click the “search” button and you will be directed to the break down diagrams.

3). Using the break down diagrams, locate the defrost timer.

4). Using a flat screwdriver, slowly turn the shaft in the middle of the defrost timer clock wise until it clicks to switch from the cooling cycle to the defrost cycle.

5). Wait about 10 to 15 minutes, open the freezer door and see if you can hear a sizzling noise. If you can, then the problem is the defrost timer which has to be replaced.

If there is no such noise, go to the next step…

DO NOT FORGET TO UNPLUG THE REFRIGERATOR!

6). Remove the back panel in the freezer, unplug at least one wire on the defrost heater (you can locate it using the break down diagram) and [URL="http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html) across the defrost heater wires.

If it’s open, the defrost heater is bad and has to be replaced.

If it has some resistance, then the problem is the defrost thermostat.

You can check the defrost thermostat continuity only if it’s frozen because if it’s warm, it should be normally open.

Best regards.
Gene.

Before we go further I need the complete model number of the fridge.

Gene.

I hope this isn’t showing twice but I didn’t see my reply when I came back to this thread. It’s a Kenmore model # 59679142990

Gene,
HELP… have a refrig in a cottage on a remote island in the Bahamas thats been givng me a fit, as it has sat idle for about 4/5 years and now that I got it running (had to clean the defrost fan), seems to run fine for a while (a few days) and then the refrig goes warm. However, before getting to that point, it frig compartment gets way too cold, and it constantly runs.
When the frig does get to the warm stage, I remove the back freezer panel and usually see a lot of frost build up in the damper ventway. I clean it out, and am good to good for another few days, but again the frig gets near freezing afdter a couple days.
Am a littel confused after reading about your test on the defrost timer, as I rotate the timer with a screwdirver, which causes it to stop running and the defrost heater comes on. (From your post, does that mean the timer is bad?)
I was actaully thinking the cold control had gone bad and that’s why it was running all the time… or could both the defrost timer and cold control be bad?
Any help/advice would be greatly appreciated. Thanks.

Hi Longjack,

Your question has been answered here: http://forum.appliancepartspros.com/refrigerator-freezer-repair/6510-help-installing-cold-control.html

Gene.

Hello, I have a Kenmore limited edition Side by Side model number 596.51673100. I dont see break down diagram of the my fridge on the search page so I cant find the defrost time to trip it. I took the white box off the controls in the fridge side and dont see it there. Is it in the freezer half? If so where at? My fridge side is not as cold as it should be. I turn the temp all the way up and it gets cold finally. Freezer is fine. There is no frost on the back panel of my freezer.

bohemian,

There is no defrost timer in your fridge. The defrost cycle controls by the main control board on the back of the fridge.

Unplug the refrigerator, remove the wire from the "defrost heater" terminal (J9) on the control board and measure the resistance between this wire and the neutral orange wire (pin 9 on the J7 connector). The freezer must be cold at this time.

If the reading is about 22 Ohms then the main control board has to be replaced. It is recommended to replace the board together with both freezer thermistors.

If the circuit is open then you have to remove the rear panel in the freezer and check the defrost heater (#230 on the [AP3185407](http://tinyurl.com/5rw3bz"break down diagram]break down diagram[/URL])and the overtemperature thermostat (#240 on the ) for continuity.

If any one of them is open - it has to be replaced.

Gene.

Thanks for the info Gene. Sorry for the delayed response, I was out of town for a couple of weeks. I just got back and tried out a couple of things that you recommended. Here’s what I found out …

  1. On the main control board I couldn’t figure out which one was the "defrost terminal wire" to remove and check with pin 9 on j7 connector ?

  2. I disconnected the defrost heater to checked for continuity and it showed 150 mega ohms resistance which I believe should be considered as open. Anyways, I took the defrost heater unit apart and found out that a small section of the heating coil was burnt out. I stretched out the coil a bit and intertwined the two ends and checked the resistance and it showed 5 mega ohms. Don’t know if that’s ok but I reassembled the unit and connected it back in. Hopefully now the coil will heat up and defrost the condenser coil.

I hope that solves my problem. In any case I am going to order the defrost heater and replace it. Just want to find out if that is the only problem or do I have issues with the defrost thermostat too.

  1. Moreover, I couldn’t figure out how to check for continuity on the defrost thermostat easily without removing the icemaker unit so I put that on hold for some time. If hardwiring the defrost heater coil does the trick then I’ll know that I need to order just that.

I’ll post my findings soon.

Thanks again Gene.

Hi Gene Your intro on this thread really is helpful. I see frost on the back of the freezer cover. So will open that up and have a see. I am not having any luck finding a parts list/diagram for this Crosley Conservator Model # CR11FFWR. Can you help me out with this :confused: ? Will pull the frig out and have a look on the back for a print that may help. But if I need parts at this point I am out of luck. My daughter did have the freezer packed pretty good so maybe poor air circulation is the problem … that would be nice. Thanks in advance.

Unfortunately there is nothing available for this model on-line.

Gene.

— Begin quote from Gene;20913

Unfortunately there is nothing available for this model on-line.

Gene.

— End quote

All is well with the frig adventure … Everything working. Thanks for trying to find the illustration/breakdown. Have a good one :slight_smile:

Hi Max,

Remove the two screws holding the freezer floor (25 on the [AP3139953](http://www.appliancepartspros.com/partsearch/model.aspx?diagram_id=113222&&model_id=251241"]break down diagram[/URL]) and pull the floor out.

Remove the rear panel and the fan is yours.

Here are the break down diagrams for the Whirlpool refrigerator http://www.appliancepartspros.com/partsearch/model.aspx?diagram_id=113222&&model_id=251241

Gene.

Hi Keith,

You were right, the defrost cycle controls by the main control board on the back of the fridge.

Unplug the refrigerator, remove the blue wire from the "defrost" terminal J9 on the control board and measure the resistance between this wire and the neutral orange wire (pin 9 on the J7 connector). The freezer must be cold at this time.

If the reading is about 22 Ohms then the main control board has to be replaced. It is recommended to replace the board together with both freezer thermistors.

If the circuit is open then you have to remove the rear panel in the freezer and check the defrost heater (#230 on the [AP3185407](http://tinyurl.com/5rw3bz"break down diagram]break down diagram[/URL])and the defrost thermostat (#240 on the ) for continuity.

If any one of them is open - it has to be replaced.

Gene.

Thanks Very Much Gene! I will do this later this evening. Your help is greatly appreciated!
Keith

I checked the blue (J9) with the Orange PIN 9 on the J11 connector and the circuit was open.(The Freezer was cold). I checked the defrost tstat (cold) and it was open. So it must be bad. I’m going to order one (along with an ice auger (mine broke), and hope that cures the prob. Defrosting with a hair drier every week is a little much!!

Hi Max,

For more accurate advise I need the complete model number of the fridge.

Gene.

Trying to figure out which thing is bad. I am shaky with interpreting the results of multimeter tests.

It’s a GE side by side tfx22qpda

We figured the kids left the door ajar one day. So we took a hair dryer to them, got the ice off, and started it back up. Made it a few weeks, then the same thing happened. We caught it earlier this time, so defrosting the coils was not as time-consuming. Once we finished getting the frost off this time, we plugged it back in but did not reload it and left the coil panel off over night. This morning when I opened the freezer it is already frosting up again!!!
Now I wonder if we have more of a problem than just kids and doors not fully closed.

I got out the multimeter and here is what I found.

Defrost Timer: I turned it until it clicked, and the fan went off. I then waited. Maybe 30 minutes later when I checked the fridge, it was blowing again. I unplugged the fridge and pulled the defrost timer out. I tested spade plugs in this order from left to right as they are listed on the part:
1 4 3 2.

I touched 1,3 and got infinity.
I touched 4,3 and got infinity.
I touched 3,2 and got a reading of about 16.

Then I turned the switch again until it clicked again, and tested in the same order.
1,3 = infinity
4,3 = about 16
3,2 = infinity

I am not sure what this means! Is the switch good or bad?

So to take it further, I removed the defrost heater. I pulled it’s plugs out, placed a tester on each terminal and got infinity.

Am I right that this means the heater is definitely toast? What about the timer? Should I order both, or should the fact that the timer did get things to run and stop running means that it is operating ok?

Thanks
Chuck

Hi Max,

The right part number for the evaporator fan motor for your fridge is [AP2985747](http://www.appliancepartspros.com/part_details.aspx?part_id=2985747"]2183828[/URL] which is APP item number [URL="http://www.appliancepartspros.com/part_details.aspx?part_id=2985747)

Gene.

boyboy,

What is wrong with your fridge?

Type the model number of the fridge in the search box.

Gene.

Hi Chuck,

Most likely the problem is a bad defrost heater. I do not think there is something wrong with the timer.

  • The part number for the defrost heater assembly is AP2071523

Gene.